Frequently Asked Questions

Kratos Moving offers a comprehensive range of services, including residential moving, commercial relocation, long-distance moves, international moving, and specialized services for items like pianos and antiques.

We recommend booking as early as possible, ideally at least 4-6 weeks before your intended move date, especially during peak moving seasons.

Our standard moving service includes packing, loading, transportation, unloading, and unpacking. We also offer additional services such as storage solutions and packing material sales.

Yes, Kratos Moving provides high-quality packing materials, including boxes, tape, bubble wrap, and protective covers for furniture. These can be delivered in advance of your move.

Yes, we are fully licensed to operate as a moving company and carry comprehensive insurance to protect your belongings during the move.

The cost of a move is based on several factors including the distance of the move, the volume or weight of your belongings, and any additional services you may require.

Absolutely. We have the expertise and equipment to safely transport special items, including pianos, artwork, and antiques. Special handling is part of our commitment to meet all of your moving needs.

While we take every precaution to protect your items, in the rare event of damage, we will handle claims promptly and fairly under our insurance policy. Our team is trained to resolve these issues to your satisfaction.

We understand that plans can change. You can modify your moving date, subject to availability, without penalty if notified at least two weeks in advance. Changes made closer to the move date may be subject to fees.

Preparing for moving day involves several steps: ensure all items are packed unless you've requested packing services, secure parking for the moving truck, and separate valuables and personal documents to move them personally.